Hi @Anonymous User
The teams are still working hard to fix this issue. We're sorry it's taking as long as it is. We can't provide any timescales at this point, but this is very much a top priority for the team.
Have this issue here on Samsung App, stick and also the mobile app. Seems slightly different from what I've read here.
We have an ongoing entertainment pass and all seems fine however i cannot purchase a pass on any device, i get the Unkown Page error via TV app, stick and mobile ☹️
Now tv have closed my ticket about this twice now.
I can't be bothered to reopen the case.
Got unknown page error on the f1 channel today at 1330 exactly. That's only thing I use the account for.
Just cancelled my subscription.
I'll leave you guys to it.
JINXED Part 2
At 12.30am this morning I switched over my Smart TV to Now TV and got a black screen with a prominent "Sorry, Now TV is currently unavailable", I then switched over to my Roku 3 and accessed Now TV that way, to my surprise it worked perfectly.
Right now, I'm watching The Comey Rule after watching SWAT and Take Two all on my Roku 3 while my Now TV smart TV app is rendered useless.
At this stage in the game, I don't know if this problem is being worked on by Now TV's tech team or nothing's really happening.
Hi again Dan
If like me, you now find your Now TV app is now working and have also noticed that some shows you have previously seen have now reappeared in your My TV, you may have concluded like me that a system roll-back has been performed.
It seems that the two or three error messages, i.e. "Sorry, Now TV is currently unavailable", "Unknown Page Error" and "PL-0", were introduced by an (untested) update that could not be fixed, hence the roll-back.
I would hope that Now TV lay off brick making major updates for a good while and mainly concentrate on minor bug fixes.