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Truebluefan
Mentor

Re: Unknown Page Error

Hi. I thought I'd sorted it by resetting the stick, it was fine for a day or two then happened yet again this morning. With the new footie season starting, they really need to sort this or thousands of us fans will be terminating our passes.
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JulietHotel
Scholar

Re: Unknown Page Error

Thanks for your reply. I've reset my stick, unplugged TVs and reset my set
top box on 2 different smart TVs, all to no avail because it is clearly
something at the NOWTV end. I watch live sport all the time and cannot tell
you how irritating it has been to miss a crucial try, wickets, etc due to
this ongoing error. As I said in my message it seems much worse today than
it has for the weekdays and that convinces me even more that it is a NOWTV
capacity problem.
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Simon-J
Community Manager
Community Manager

Re: Unknown Page Error

Hi @JulietHotel 

 

The teams are still working hard to fix this issue. We're sorry it's taking as long as it is. We can't provide any timescales at this point, but this is very much a top priority for the team.

 

Thanks

 

Simon

Matty10
Newbie

Re: Unknown Page Error

If this is error code 311 I have the same issue on the app and. Simply not good enough for the money I’m spending. 

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schnapps
Legend 5
Legend 5

Re: Unknown Page Error

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sdan10
Scholar 3

Re: Unknown Page Error

this unknown page error is driving me up the wall hope now tv gets it fix for todays liverpool game

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MariaAbrumBrum
Advocate

Re: Unknown Page Error

No I have had communication via email with Now and followed advice but no improvement. Was now told to go on here no more emails!

 

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sdan10
Scholar 3

Re: Unknown Page Error

this is going into 3rd week and now tv dont care 

noeyedeer
Scholar 2

Re: Unknown Page Error

Just come on to say the same thing. Trying to watch jeff Stelling and keep getting this error. So annoying. 

sdan10
Scholar 3

Re: Unknown Page Error

when you go on to live chat they say it your tv settings no its at your end just get it fix now tv

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