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Activating your NOW TV Stick

If you're lucky enough to receive a NOW TV Stick for Christmas, you can find out how to set it up and activate it by watching this video below:    [video]   If you've received a paper voucher in your box, you can watch this video below to find out ho...

Karl-F by Community Manager
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Netflix on your NOW TV Smart Box or Stick!

Netflix is now available for NOW TV Customers to download through select NOW TV Devices.  What NOW TV Devices I hear you ask? Please see below: NOW TV Box (Black)NOW TV Smart StickNOW TV Smart Box with 4k & Voice SearchNOW TV Smart Box with HD & Free...

Karl-F by Community Manager
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Here is your quick list of FAQs that link to our help site to provide you with all the information you need on your NOW TV Stick.   How does the NOW TV Smart Stick compare with the NOW TV Box? Have a look at our help article here where you can compar...

Simon-J by Community Manager
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Are Now TV sticks being discontinued?

No stock on Now TV and no sticks with sports available from Currys anymore. In light of this, will the 30 second live channel pause be rolled out onto other devices?  

Is this a scam or real?

Hi all,Have been a member of NOW TV for a good few years. I have recently received and email offering a free NOW TV stick. The email states it is from NOW TV. You click on the link and it takes you to an order page with your details. I hust need to f...

Green light on remote control

All of a sudden my tv turned off and now the green light under the battery compartment next to the pairing button, is constantly on & the remote will not work. I've changed the batterys, tried reseting the stick and it still doesn't work. I have trie...

Remote pairing

Hi im having problems pairing my remote to my now TV stick its not new it was paired but now it won't work tried repairing it resetting stick and new batteries but still nothing stops flashing but when you go to use it starts flashing again im lost 

Resolved! Now TV stick is not working

I have had the now TV stick for around a year now. Last night when I went to turn it on, it's comes on and then cuts of and I get the message no signal on my TV. I tried different HDMI ports and the same thing. At some times the TV is not recognising...

Scam or genuine

Hello all, how do I speak with a real person ? I had a call today from an automated machine, saying my nowtv is getting switched off at 12 midnight due to suspicious activity on my broadband? And don’t understand what this means, could any help with ...

Stuttering, lost of network, freezing

For the last 6 months our NowTV stick has been working perfectly but recently it's been constantly failing. E.g. sounds stutters, stops/freezes, gets out of sync (inc the interface), loses internet, etc. The only fix is to restart the stick and then ...

NOWTV stick activation problems

Hi,  I purchased a NOWTV stick with 2 months free entertainment pass, which has been preloaded to the device. I am unable to activate my NOWTV stick, as whenever I enter the code displayed on my tv screen into my laptop, and confirm my email address,...

Resolved! Watch now TV on 2 devices

I live in a house with a friend we both have now TV sticks in our rooms I pay 9.99 a month for the entertainment pass is there any way we can both have the entertainment channels on each of our now TV sticks

Subtitles on Sky Sports

We are using the NOW TV Stick and we have the sports package. We have enabled captions in the settings menu on the NOW TV Stick settings and sub titles appear on apps such as BBC IPlayer. However, when we try and watch live sports on Sky Sports, the ...