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NOW Box

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⚠️ Blue screen on your box / stick

We're aware of an issue where some customers are the screen flash blue for a short period on their box / stick. Our teams are working hard to get to the bottom of this.   To help our teams with the investigation can we ask you to reply to this topic ...

Simon-J by • Community Manager
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  • 33 replies
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NOW TV Box Help (black)

We've compiled some of the top questions that you might ask about the new NOW TV Box.   Just select a topic from the list, or scroll down the page to read them all.   Introduction to the NOW TV Box   NOW TV Box Setup and Troubleshooting   NOW TV Box ...

Hayu can’t buy it

I’ve been trying for 4 months to buy HAYU on now tv and it keeps telling me it isn’t available yet to buy? Why is this?

Water damage

My daughter spilt a drink on our now TV box and now it won't get past the loading screen, is there anything we can do other than buy a new box?

Big-button remote control for disabled people

A disabled friend has a Now TV box on which he is attempting to watch Sky Sports channels, however he has trouble pressing the correct button of the up, down, left, right, ok cluster. His bad eyesight, as a result of macular degeration, is such that ...

Blurry/Pixelated Sky Sports - Official Complaint Raised

All,I have seen countless posts in this forum from users who are experiencing problems with the picture quality of their live Sky Sports streams.In equal number are the useless and quite frankly insulting 'canned responses' from offshore support eith...

First4IT by • Mentor
  • 15090 Views
  • 14 replies
  • 31 thanks

Remote no connecting

hi, I brought a new remote off the now the website accessories shop and I can’t pair it with my now tv box. There isn’t a pair button on the back either. I’ve tried taking the batteries out and turning the box on and off, but still not working. Any s...

Now tv boost in app not on box

Hi I added the now tv boost as I have a now tv box. This has half worked and need suggestions, on the now tv box in the TV guide the channels are as they always have been (SD) but if you go to the apps and then enter the now tv app on the now tv box ...

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