cancel
Showing results for 
Search instead for 
Did you mean: 
Anonymous User
Not applicable

Remote no connecting

hi, I brought a new remote off the now the website accessories shop and I can’t pair it with my now tv box. There isn’t a pair button on the back either. I’ve tried taking the batteries out and turning the box on and off, but still not working. Any suggestions? Cheers

1 REPLY 1
gavs82008
Legend 5
Legend 5

@Anonymous User 

Have you tried doing some troubleshooting that is mentioned below?

https://help.nowtv.com/article/remote-control-troubleshooting

 

FYI that I do not work for NOW, just a NOW customer trying to help