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slswan
Scholar

No phone number contact now tv

Why can I not phone now tv, its frustrating, i need a new remote control ! Mine not working, no where to contact to replace my remote control. No phone number to call Now tv. Worst ever customer service!!!! 

1 REPLY 1
gavs82008
Legend 5
Legend 5

@slswan 

Reduce the text size in your post next time as it seems like you are shouting. See this link for house rules.
https://community.nowtv.com/t5/custom/page/page-id/Community-House-Rules

Secondly, there is NO phone support for TV streaming unless your an EE TV customer with billing through them for their devices only.

Have you tried any the troubleshooting from the help pages?
https://help.nowtv.com/article/remote-control-troubleshooting

You absolutely will NOT get a replacement remote or device from NOW as they are no longer made never mind sold. 

FYI that I do not work for NOW, just a NOW customer trying to help