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Consoles

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Updated home screen!

We’ve made a few improvements to our home screen on some devices, so you can get to the shows, movies and sport you love even faster. You can check out our new home screen on these devices:  PC/MacGames consoles (PS3, PS4, Xbox)Smart TVs (see if you ...

Karl-F by Community Manager
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Xbox 360 - Frequently Asked Questions

We've compiled a few of the questions you've asked us about Xbox 360 into this easy topic. UPDATE:  You can't reinstall the NOW TV app on Xbox 360 Please note that you can no longer download the NOW TV app on Xbox 360. So if you've already got NOW TV...

PlayStation 4 - Frequently Asked Questions

We've compiled a few of the questions you've asked us into this handy guide on PS4   How do I create a NOW TV account to begin viewing on PS4?   [video]   How do I access NOW TV on PS4? Click here for a step by step guide to downloading NOW TV on PS4...

Xbox One - Frequently Asked Questions

We've compiled a few of the questions you've asked us about Xbox One into this easy topic.    How do I create a NOW TV account to begin viewing on Xbox One?    [video]   Get NOW TV on Xbox One A quick guide on how to add the NOW TV app to your Xbox O...

Now Tv not working on xbox one and ps4

When i try to watch any channel on my ps4 or Xbox one i get the unknown page error so I won't be able to watch game of thrones season 8 at 2am does anyone know how to fix this as I've only just got now tv and i expect it to work.

Turn off Next Episode queue / window "Autoplay"

How do you turn off the Next Episode queue that comes up after the credits start as seen here. I don't think you're able to turn it off though anyway, but I'd like to. I hate auto play and I hate popups, just because the credits are playing dosen't m...

PS4 unknown page error

I'm getting the message unknown page error everyone I try connecting to the now TV app on my PS4. My system has the latest updates and all my other apps are working so I know it's not my internet connection. Anybody know how to fix this. ( Already re...

Resolved! PS4 App

I have had Now TV for nearly a year in Scotland, I am trying to log in to my account on my brothers ps4 in Ireland so we can enjoy it over Christmas. I have not logged in with any other devices before so I am definitely not over the allowance. Yester...

Can’t sign in

Trying to sign in to Now TV on my new Samsung TV but says that I am unable and to try later? This seems to be a common problem yet having spoken to a live agent they could not assist. I have done a software update still nothing. PLEASE ASSIST! 

PS3 crashes (stops responding) after a Programme/film ends

Hi is anyone else having this issue? I more often than not find the PS3 app crashes at the end of the film or programme if I leave it to return to the menu or I press the back button. I've removed and reinstalled the app but same results. Our nowtv b...

NOW TV PS4 Buffering problem

Having real issues with NOW TV in our house. We have two PS4's one in the back room, which is connected to wifi via an extender to the router in the living room. The other PS4 (slim) is in a front room next to the router itself. This issue is, whenev...

NowTV Xbox One app not working

The app is suddenly not working on either of my Xbox ones. There's no error screen, it just freezes and does nothing. I tried uninstalling and redownloading but it now won't download again. What's going on?! I now have no way to watch what I'm paying...

'Sorry, there was an error in the player'

When I try to watch the sky sports pass on the now tv app on Xbox one whenever I try and load a channel it says error in the player.I've logged out the app, uninstalled it and the reinstalled it and logged back in and still getting the same message s...