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Anonymous User
Not applicable

Entertainment pass fully functioning on phone app but not acknowledging on PS4

Not quite sure why, but the entertainment pass which I have paid for allows full access to TV shows when using my phone app or my chromebook app, however when I succesfully log in using the same details on to my PS4 and try to watch the same shows, it instructs me to buy the entertainment pass to continue.

 

I have tried uninstalling the app and reinstalling/relogging in with no improvement.

 

Would you be able to assist?

1 ACCEPTED SOLUTION
Anonymous User
Not applicable

Apologies, my mistake. I had the subscription under a different email address. Problem sorted. 

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1 REPLY 1
Anonymous User
Not applicable

Apologies, my mistake. I had the subscription under a different email address. Problem sorted.