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Discussions

Account billing

HiI am being billed for now tv but unsure as to what account from and want to cancel? It is not the one I am emailing from but don't know how I find out what account it is because I can't remember what email I set the other one up with.  Thanks 

Unlawful Monthly Payment

I recently purchased a 7 day sports pass. I paid up front using my debit card. Today, you decided that it was reasonable to automatically register me for a monthly mobile service, without asking, and now plan to charge the same debit card on a monthl...

Duplicate payments

Somehow it appears that both myself and my ex are paying for the same subscription for my son, so now tv is essentially getting paid twice (although weirdly one of us is paying considerably more than the other). I've gone round in circles trying to f...

Scam

I have been charged £7.99 without option to cancel direct debit and I’m not using now tv at all or have any passes activated I want a refund for the last 4 payments !!!!! So mad 

Refund and impossible to contact

I'm trying to get a refund as I purchased a movie pass with my entertainment pass by mistake I'm struggling to get in touch I've seen people say use "live chat" but it doesn't work! I don't have a desktop to try it on what am I supposed to do this is...

charged when i didnt opt for it

I never once clicked for the free trial on entertainment and now i am being charged £7.99 for this and i dont even want it. I would like a refund! I pay for movies and am happy with this. I would never watch entertainment. How do i get a refund?