Sorry to hear that you want to cancel your NOW TV subscription 😞
I would need to look into your account to help you with this issue, so I will personally email you.
Please can you keep an eye out for my email, and be sure to check your Spam/Junk mail as it may end up in there.
NOW TV Team
@teljryoung have you tried the advice in this help page http://help.nowtv.com/article/Cancelled-but-still-being-charged