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Anonymous User
Not applicable

Trying to cancel subscription

I want to cancel my subscription but after following the instructions several times I still cant manage to do this, please can someone help me. the option to go to my account is usless it does nothing but take me back to main page. trying contacting now tv direct that is also usless...

1 ACCEPTED SOLUTION
Anonymous User
Not applicable

http://help.nowtv.com/article/Cancel-NOW-TV

Have you tried link above? If that doesn't work you need live chat between 8am and midnight i think the times are now.

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293 REPLIES 293
Anonymous User
Not applicable

Sick of them.attitude  broken service compensation cant get hold of anyone... Shiesters in NI cowboy offshoot of sky. 

gavs82008
Legend 5
Legend 5

@Anonymous User 

Getting in touch with Now TV has been mentioned several times by myself and other fourm users. 

 

This is really a customer forum, so all we can do is provide advice and links. 

 

Use this link to determine how many accounts you have with the same payment details.

https://help.nowtv.com/article/find-an-account

 

Then you can drop an email to this address (in picture below) so you don't have to detail with Live chat again. 

Now TV customer service.jpeg

FYI that I do not work for NOW, just a NOW customer trying to help
Anonymous User
Not applicable

Spoke to cab need head office England as gona cancel or courts. 

Thanks download template cab case then send letter contact Ofcom next. 

Tv hub overhears ni picture need to get other supplier suck of them broadband fibre unstable below speed fibre plus jittering audio on some channels. 

gavs82008
Legend 5
Legend 5

@Anonymous User 

Your talking about broadband. 

Have you spoken directly with NOW in relation to broadband services?

https://help.nowtv.com/article/how-to-submit-a-broadband-complaint1

 

How to submit your complaint:

  • Give us a call on 08007591213 to speak directly to a NOW advisor.
FYI that I do not work for NOW, just a NOW customer trying to help