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greycat001
Advocate

Re: Live Chat

After trying to cancel my subscription for 3 weeks I finally got onto my bank and told them not to pay nowtv. I tried every possible way to contact them, sent them 4 emails got onto live chat and got cut off 3 times, How much time do you have to spend on this before they will cancel for you? Something is not right here. Beware!

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Sue-S
NOW TV Team (Retired)

Re: Live Chat

Hi @TBeach

 

Thank you for your post

 

I have emailed you about this 

 

Regards

 

Sue

NOW TV Team

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Andy-S
NOW TV Team (Retired)

Re: Live Chat

Hi @greycat001

 

As this is account related I will send you an email soon.

 

Thanks

Andy

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LIVERPOOL1796
Advocate

Re: Live Chat

Can you help please !! Bought a now tv box with free sports for the month only got 1 week 

 

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Ryan-R
Community Administrator

Re: Live Chat

Hi there @LIVERPOOL1796

 

Thanks for posting on our Forum.

 

I'm sorry to hear about your situation with your Sports Pass.

 

I've just sent you an email so we can get this sorted out as soon as possible. If you reply to that, we can move on from there 🙂

 

Thanks,

 

Ryan
NOW TV Team

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Caitlyn17x
Advocate

Re: Live Chat trying to cancel now tv cant get it sorted

i need someone to help me with this problem cant cancel my account please help

 

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Ranj-S
NOW TV Team (Retired)

Re: Live Chat trying to cancel now tv cant get it sorted

Hi @Caitlyn17x

 

Thanks for getting in touch, sorry it's due to you cancelling and not being able to. I will need to look into this for you and send an e-mail. Keep an eye out on your account.

 

Cheers

Ranj

NOW TV Team

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wacone
Advocate

Re: Live Chat

not accepting my payment ?????????? 

 

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caseyb1993 Legend 5
Legend 5

Re: Live Chat

@wacone Are your card details up to date?

I am not staff, I am a customer that likes to help,
so please click the Thank You/Thumbs Up button if I helped you out and maybe even accept it as a solution? 🙂
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wacone
Advocate

Re: Live Chat

It won't accept new details
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