20-11-2012 21:35
Hi,
How can I remove all my details from the NowTV website. It states that my account will be reactivated I watch another movie. I don't want this option. I want all my details (credit card, address, email etc) deleted after the trial has ended.
Thanks
07-09-2015 6:41
Hello, I would also like all my account details to be deleted from the site. I will create a new account should I wish to use the service again.
07-09-2015 9:43
@Anonymous User
You can insure that no further payments are taken by using My Account - top right of forum page
Alternatively http://help.nowtv.com/article/How-to-cancel-NOW-TV and click Contact Us ( blue box bottom left) to use Live Chat
22-09-2015 7:22
22-09-2015 8:26
@Anonymous User in My Account just cancel any passes you don't want to renew. They will carry on working until the next renewal date.
17-01-2016 18:25
How do I completely delete and deactivate my account?
17-01-2016 18:35
Incidentally, NowTV would retain more subscribers if they allowed us to delete the payment details when not required for a purchase. In the current cyber-risk environment, most of us are wary of online fraud and data leaks. You lose a hell of a lot of goodwill by appearing to be deceitful and untrustworthy by not allowing the deletion.
18-01-2016 16:33
Hi @Anonymous User
Thanks for posting, sorry to hear you wish to leave the service. I will need to look into your account. Keep an eye out for an e-mail.
Cheers
Ranj
NOW TV Team
28-02-2016 9:42
28-02-2016 9:50 - edited 28-02-2016 9:52
@Anonymous User Welcome to forums
As account problems like yours can't be handled in open forum you need LIVE CHAT
http://help.nowtv.com/article/How-to-cancel-NOW-TV and click Contact Us in blue box at bottom left
Normally using My Account/My passes to cancel does work
29-02-2016 16:54
Hi! I signed up for this, but have now changed my mind. Have not purchased anything, yet my card details are in your system. How can I delete my account?
On my iPad now, cannot find the chat function.