17-11-2015 9:43
Solved! Go to Solution.
17-11-2015 10:28
@Anonymous User
Welcome to the forum.
NOW TV don't provide an option to close your account but you can request your payment details are removed from your account rendering it inactive. A member of the NOW TV team will respond to you in due course or you can pop onto live chat and ask them to do it for you.
11-06-2019 14:55
Thanks a lot
11-03-2022 10:16
Shameful and unethical that NowTV don't make it simple and accessable for client's to close their account. Easier to get out of prison!
11-03-2022 11:04
@Anonymous User
Send an email to customer support, address is in my signature below.
07-12-2015 6:42
@Anonymous User try this faq http://help.nowtv.com/article/Cancelled-but-still-being-charged
21-12-2015 17:04
21-12-2015 17:09 - edited 21-12-2015 17:10
Hi @Anonymous User
Thanks for your post and welcome to the forum. Live Chat will do this for you & look into possiblity of a refund. Click on this link http://help.nowtv.com/article/None-of-the-above and hit the Contact Us box on the left of the page, this will take you to the Live Chat & Email options (8am - Midnight).
Hope this helps
23-12-2015 18:46
I would like to permanently delete my account here also, please help me. Thanks!
23-12-2015 19:11
Hi @Anonymous User
Jump on to Live Chat. Click on this link http://help.nowtv.com/article/None-of-the-above and hit the Contact Us box on the left of the page, this will take you to the Live Chat & Email options (8am - Midnight).
Hope this helps
06-03-2016 17:47
Can you please help, we took out a trial which ends today, payment due tomorrow, cannot seem to be able to cancel, email, or live chat to find out why, any ideas or help please.
Thanks