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Gary101
Newbie

Billing

I've cancelled my account but I'm still being charged, all I get us a robot that isn't any help when I want to speak to someone

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gavs82008
Legend 5
Legend 5

Re: Billing

@Gary101 

Did you get cancellation email confirmation?

 

What are you getting charged? 

FYI that I do not work for NOW, just a NOW customer trying to help
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RoyB
Legend

Re: Billing

@Gary101 

 

Account for what?

 

If it’s Broadband, you can phone, but for streaming memberships, it’s just Live Chat:-

 

https://help.nowtv.com/article/how-to-contact-now

Line 3. Overhead, without any fuss, the stars were going out…..
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