17-11-2015 18:19
17-11-2015 18:41
@Anonymous User Hi, some people have had trouble with the iPhone app.
You can follow this thread:
http://community.nowtv.com/t5/iPhone-iPod-and-iPad/Can-t-log-in-on-my-phone/m-p/336528#U336528
Or jump on live chat for more advice
http://help.nowtv.com/article/None-of-the-above
Scroll to the bottom of the page and click the blue contact us button. On the following page, click on live chat.
30-11-2015 13:23
I have the same problem. Is there a fix for this yet?
I can login to Now tv fine on a browser on my phone or PC but when I use the same details to login to my iphone 6 it just says 'Sorry your sign in details aren't recognised'. It was working fine last week and I have triple-checked that I'm putting in the right information. I've also deleted the app and reinstalled this week but none of this has made any difference.
What next?
03-12-2015 13:19
Hi @Anonymous User,
Thanks for getting in touch with us here at NOW TV.
I'm sorry for the issues you have encountered when trying to sign in.
I have sent you an email in regards to your query, so please keep an eye on your inbox.
Thanks,
Karl
NOW TV Team