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Activity in Setup & Performance

Now TV Player not working/Opening on PC

Hi all (My device is PC using Windows 10 which is up to date) So lastnight I bought an entertainment pass to watch Game of Thrones. I downloaded the Now TV Installer, Installed the Player and went to play an episode but nothing happens.It comes up at...

Broadband hasn’t gone live for nearly 2 months

My Broadband was supposed to go live on the 13th of September. I was told that I don’t need an engineer to set up my broadband however as I came home that day I had a slip that said I missed an appointment. This was a mistake from now tv as they neve...

Unacceptable Service

Having ordered an internet package on the 21st of August from NowTV, we were supposed to have internet access from the 6th of September in our house. However, NowTV have been claiming there is a fault on the line, despite having had three Openreach e...

Resolved! Hub not working

My broadband was supposed to go live yesterday but my account still says to not set it up yet. I did it anyway because it should be live by now but only 2 green lights showing and keeps asking me to sign in on my device.That takes me to a page tellin...

Connection lost

Hello,I had my device set up two days ago by an engineer. My device did not connect immediately and the engineer told me there was an issue at the cabinet and ha had to fix it. Everything worked well for 2 days. Now internet is lost despite the 3 gre...

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