Morning, I received an offer by email saying I could get the cinema pass free for 3 months which I agreed to. I was paying for it anyway. I’ve just gone to watch a movie and it says I don’t have the cinema pass, it’s been cancelled and now I have to ...
I was hoping someone might be able to help with this problem:Last Christmas I got a code for a 1-month Now TV Cinema Pass. When I try to redeem it I get this message:Sorry - this offer has now ended and you missed out this time. When I got the vouche...
I prepaid for 10 months of Sky Sports which was to cover the entire PL season (my offer is due to end on the 24th June). I've seen posts saying NOW TV will either pause these passes (or offer a refund?) as the PL has been stopped and because there's ...
Hi I took out broadband but had an entertainment pass already. One of the attractions of moving my broadband across was the offer to get the entertainment pass at £4.99. My account still says that I will be charged £8.99 per month. How do I get it to...
I paid for the 10 month Sky sports season ticket at £199 back in August 2019 I bought this deal for the football season for which it was promoted. I just want to know whats going on with my subscription with there currently being no live sport etc. A...
Hi, I cancelled my movies pass and was offered to "try something different" with the entertainment pass, 3 months for the price of 1. I clicked to approve this, but my payment method had expired (card changed this month). After updating my card detai...
Hi, I've had an email offering me a 3 month Now Cinema pass for the price of one month but when I click "get offer" in the email, my account is only adding one month for £11.99.Any ideas?Thanks
I need to speak with someone from customer service’s, do you know how to get on a live chat? Not the one at the bottom of the screen in the pink box, that one keeps asking me to answer questions and giving me links to pages ( i need to talk with some...
I have several vouchers from buying now tv sticks. When I try to use them it checks my account, & then "hold on a sec". It doesn't go any further than "hold on a sec". Coloured dots keep spinning. I canceled and waited for my month to end. Vouchers s...
Hi, I went to cancel my movies package and an offer came up to get it cheaper for 3 months. I want to go for this but I believe I pressed the wrong option as it now shows as cancelled. Is there a way I can still get this offer? I went to resign and i...
