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gliese581
Mentor

Re: Since upgrading to Boost, very slow

WiFi
Nperf confirms WiFi 30Mb/s @ TV. Have tried WiFi on both 5ghz & 2.4ghz
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gavs82008
Legend 5
Legend 5

Re: Since upgrading to Boost, very slow

@gliese581 

Are you in a position to try Ethernet?


FYI that I do not work for NOW, I am simply a NOW customer trying to help I am a Community Contributor This means that I know a lot about the service and like you I am still a customer. For any account issues you’ll need to contact staff via customer support.
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gliese581
Mentor

Re: Since upgrading to Boost, very slow

Yes, have a 25m cable 🙂 Will try.
redchiz1
Scholar 3

Re: Since upgrading to Boost, very slow

How are you getting on? A clean stream of HD content requires a recommended 12Mbps, so two will require 24 etc. If your headline speed is no more than 30 then that may be what is causing the issue. 

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