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Set top boxes & Smart TVs


FAQ - Set top boxes & Smart TVs

We've compiled a few of the questions you've asked us about using the NOW TV app on Set top boxes & Smart TVs. Choose your device to see a list of FAQs: Apple TV LG Smart TV Chromecast YouView Roku

Simon-J by Community Manager
  • 5 replies
  • 8 thanks

Ability to name devices

Now we are in an era of "rolling cancellation" it is all the more necessary to recognise devices.Since the changeover the name of my Roku streambar has reverted to "Roku" and I have two instances of my only LG smart TV. So far my Roku2 has kept its n...

Now TV Boost In Ireland

Hi, Will Boost be being brought to ROI in time for the new season? It’s something I’d be looking to add. I’m not sure why it hasn’t been added already given it’s been in the UK for over a year. Thanks

Resolved! NOW App on Apple TV problem

When I click on the NOW app on Apple TV I get a black screen rather than the Home Screen. Scrolling up / down brings a temporary menu up but not able to play anything. I don’t know how to reinstall the App on Apple TV either. Can anyone help please?

Prime Video

Hi all, Looking for some help. Is anyone having issues with the Prime Video app on their NOWTV Stick?Once you select a program/film to watch it kicks you straight back to the NOWTV home screen.I have reinstalled the app, checked for updates and reset...

Recently updated Now TV is slow

Since NowTV has updated their streaming ap its now very slow to load and respond.Should be known as 'Now Slow TV'.Nothing wrong with our broadband or no. of devices. Happened the second the ap updated to its new look.Very frustrating and will likely ...

Too many devices

Hi, I’ve been getting a message saying there’s too many devices being used when trying to watch anything on the entertainment pass. We only have two devices and it’s extremely rare that we watch both at the same time.We’re using a Roku stick if that ...

GML17 by Advocate
  • 10 replies
  • 5 thanks