22-03-2017 22:55
14-05-2017 8:54 - edited 14-05-2017 8:56
I have been frustrated by this problem for a while, but an answer given above by RamblingC has helped greatly.
Even though sometimes it reoccurs, using a long press on the exit button fixes it every time and I can now use the app consistently.
12-05-2017 20:25
13-05-2017 10:05
Same Problem here with a Samsung UE55JU6800. Even using NowTV on my Playstation 4 Pro, seems to be lagging in the Navigation menu. It just works because of its sheer computing power but even then, it's slow and buggy. Who wrote those apps?
13-05-2017 10:25
We have the same problem with overlapping and mixed menus. Most of the time we can't watch now tv. All other things like netflix amazon bbci player work fine its just now tv. Am thinking of canceling my sub.
14-05-2017 9:06
Unistalled the app and started again and all is working but I don't think it's going to last.
14-05-2017 20:49
Gone again 😞 I have no control over any function you press on something and something else comes up. When I try to hard shut down as soon as I press exit it's gone. I give up.
26-05-2017 12:04
I have the same screwy menu problem as others. My TV is the UE65KU6400.
This in a NOWTV forum and in 2 months no input to this discussion?
@Anonymous User wrote:Gone again 😞 I have no control over any function you press on something and something else comes up. When I try to hard shut down as soon as I press exit it's gone. I give up.
I have reinstalled the app - works fine for a while
Turn TV off at wall - works fine for a while
Amazone Prime - works fine all the time
BBC iPlayer - fine
ITV hub - another story - other forums
26-05-2017 12:34
A note to all...
If running the NOW TV app on Samsung televisions is anything like running the NOW TV app on LG televisions, it's vital that your televisions software is the most up-to date version.
Cheers
26-05-2017 12:51
I have this problem too; I can't quite believe there's been no positive response from the provider. This is a clearly a coding issue, and should have been an overnight fix for the development team.
Please fix!
26-05-2017 21:01
I have the most up to date software still have problems though.