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Brandscill
Scholar 3

Re: Humax Aura 4k with Android TV - Now TV app support?

Did you ask how you get it in that case? 

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PepUK
Mentor

Re: Humax Aura 4k with Android TV - Now TV app support?

All being well I should have my Humax Aura delivered today, so I’ll report back on how it performs and availability. 

RoyB
Legend 5
Legend 5

Re: Humax Aura 4k with Android TV - Now TV app support?

@PepUK 

 

Cheers. I would be particularly interested to know if it is slow or speedy, and also if the ability to set remote recordings, from outside the range of your WiFi, is real.

 

(You can test the latter, without breaking lockdown, by switching the WiFi off on your phone and just using cellular).


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PepUK
Mentor

Re: Humax Aura 4k with Android TV - Now TV app support?

I have received my Aura today and the NowTV app does not work despite assurances by Humax Support.

 

When I try to load NowTV I get 'NOW TV is not supported on this device', even though I can download the app to the box.

 

I have reached out to Humax support and will await their response, I'll update when I have further information.

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Enapace
Expert 2

Re: Humax Aura 4k with Android TV - Now TV app support?

Probably just a crossed wire somewhere as they do advertise on the humax website that NowTV and BT Sport are supported. 

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PepUK
Mentor

Re: Humax Aura 4k with Android TV - Now TV app support?

Yes I hope so too as it is one of the reasons I purchased the device.

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Brandscill
Scholar 3

Re: Humax Aura 4k with Android TV - Now TV app support?

Just like the new Chromecast with Google TV then. Apart from they've now hidden the app in the store as when it was available we were also presented with the same message.

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PepUK
Mentor

Re: Humax Aura 4k with Android TV - Now TV app support?

Yeah understood, but Humax support said earlier this week in an email to me that the Humax Aura box would receive full now tv app support. 

I’m therefore awaiting feedback from Humax support on this matter, I’ll update when I receive it. 

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RoyB
Legend 5
Legend 5

Re: Humax Aura 4k with Android TV - Now TV app support?

@PepUK 

 

I suggest you retch out to NowTV Support as well. They will have been the ones who put the app in the Store, and no doubt it’s the version that checks to see if it is on a Sony YouView TV and won’t work otherwise.

 

As I said above, such an arrangement is a very bad idea that flies in the face of everything that the Android Store stands for, and this just demonstrates that further.


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Pmx
Advocate

Re: Humax Aura 4k with Android TV - Now TV app support?

@RoyB 

You're misunderstanding how the play store works. Every single app uploaded to it can be set to be available to download or not on whichever devices the developer wishes. 

 

That could be for either compatibility, commercial or any other reason. This is why, for instance, the now tv app is available on (some?) Sony Android TV's and not the multitude of other Android TV devices, such as the Nvidia shield.

 

So, there's no guarantee that it'll be available in the near (or long) term on the aura. We'll have to just wait and see.