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Set top boxes & Smart TVs


FAQ - Set top boxes & Smart TVs

We've compiled a few of the questions you've asked us about using the NOW TV app on Set top boxes & Smart TVs. Choose your device to see a list of FAQs: Apple TV LG Smart TV Chromecast YouView Roku

Simon-J by Community Manager
  • 5 replies
  • 8 thanks

Google Home and Now TV

My years subscription for Entertainment and Cinema is coming to an end. Am considering options and want to get something that integrates with Google assistant. Seems the Roku does, as does Netflix. Now TV is the only device in my home that doesn't wo...

Nmpnmp by Scholar
  • 12 replies
  • 3 thanks

App Issues

Whenever I load an app such as All 4, it plays content for about 10 minutes and then stops and returns to the NOW Home Screen. I have checked for updates and there are none and I have also reset my NOW stick

Amazon Fire TV Stick Lite Problems

In the last couple of weeks or so my NOWTv app on my Amazon Fire Stick has packed in completely. It'll load and show me all my programmes but as soon as I select any of them to watch it just crashes out completely. Is this a general thing or just hap...

New Issue - Apple TV

Hello. I have had no issues for a while using NOW TV on my two Apple 4K TV boxes (1st and 2nd gen) but in the last week, it pixelates every now and again and also freezes and shows the loading icon for a couple of seconds and then goes back. This is ...

White Screen when opening App on Smart TV

Up until yesterday (10th Apr 2018), everything was running ok.Since then, when I load my Now TV app on my Smart Samsung UE48JS9000 all I get is a white screen.I solved this the first time by completely unplugging the TV. When I plugged it back in and...

HD channel does not seem to be HD

Just watched Spurs v Man City on Sky Sports Main Event - it says it is HD, but picture looked grainy.  Checked the other HD channels and they looked crisp and clear.  Checked the other channel showing the game and that also looked grainy.  We have Bo...

Resolved! Error in player - poor service

1. NowTv link to firestick app set up is a loop to membership advertising. There are no setup instructions This is misleading. 2. NowTv has to be sideloaded via 3rd party app - these app do not work!3. There are no links to a NowTv app provided by No...

Stream quality down to 1851

Bought a new Samsung TV last week and got the now app on it and i have boost as i have Sport but when i check the Stream quality its showing as 1851. but before it was way higher then 1851. so what could be the issue as i have boost and i have tried ...