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Now tv error

All of a sudden we are getting the circle of doom when trying to access e.g. football matches on Sky Sports.


On android mobiles we eventually get “Viewing Stopped. Something’s gone wrong. If the problem persists, contact Online Support Team (error code 410) BLC”. I can’t find any reference to this code at all and can’t find how to contact this support team. 

On iPad the circle of doom just goes on forever. I’ve tried logging out and back in  uninstalling & re-installing.

Need to get it sorted so that the OH can stop stressing about not being able to watch more than one sport at a time.

Legend 5
Legend 5

Hi @Annette1 

Bit of a long shot, where I would be tempted to try something like Google DNS on your playback devices.

Use you internet search engine browser on instructions how to switch to Google Public DNS servers on your playback devices.



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