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balajirao_1980
Observer

NOW app on SONY Bravia Google TV XR55A80

Hi guys - I have a Sony Bravia Google TV (XR model) bought in UK in 2023 which runs on Android version 10. I am able to find the NOW app on Google playstore however it gives a message "This item is not available in your country". FYI - i live in Milton Keynes UK. Has anyone come across a similar issue, appreciate your comments pls.

I have a Sony Android TV (bought Dec 2022) as well which runs on Android v9.0 in which i am unable to see the NOW app option itself. Can someone help how to get the app on it pls?

When i bought the NOW sports membership it said i can watch it on NOW app from Sony TV's 2016 and after, however looks like not the case. Can NOW TV customer support team help on this?

 

8 REPLIES 8
gavs82008
Legend 5
Legend 5

@balajirao_1980 

Sometimes there is an odd issue that can be caused by your router which fudges up the IP address. Should try to power your router for around 30 minutes or do a factory reset to it to sort out the IP address. 

FYI that I do not work for NOW, just a NOW customer trying to help
balajirao_1980
Observer

Thanks @gavs82008 You meant Switch off the router for 30 mins and then try again? 

gavs82008
Legend 5
Legend 5

@balajirao_1980 

Haha yeah I did dude! Too late to edit my post now 😫

FYI that I do not work for NOW, just a NOW customer trying to help
balajirao_1980
Observer

Is there a NowTV exe file for the app that i can download on a pen drive and install it in my TV?

gavs82008
Legend 5
Legend 5

@balajirao_1980 

No idea mate, try doing a factory reset to the TV. Or try downloading using your phone when signed in to your google account. 

FYI that I do not work for NOW, just a NOW customer trying to help
balajirao_1980
Observer

you mean download NOW app to phone to cast it on TV?

gavs82008
Legend 5
Legend 5

@balajirao_1980 

No I mean you can download apps onto your Sony TV when signed in to Google. Have downloaded a fair few apps thanks to it.

https://play.google.com/store/search?q=now&c=apps&hl=en_GB&gl=Uk

FYI that I do not work for NOW, just a NOW customer trying to help
worsleybaz
Advocate

@balajirao_1980- your not using a VPN are you? If so disable the VPN and try installing the app. I'm using now tv on a 2022 sony A80J without issue.