Netflix app won’t load on NOW TV box

[Anonymous User]

So my Netflix app won’t load on my NOW TV Smart Box.

I click the app to open it, it shows the classic ‘Netflix’ in red with black background and then just goes back the NOW TV app page 

I have uninstalled and reinstalled the Netflix app. Checked for updates. Tested my internet connection (other streaming services are working fine) and I am going crazy here.

The live chat is not on for obvious reasons and it’s not an issue on Netflix’s side. 
The app on my box is the only way I can use Netflix so I’m basically paying for nothing right now

Anyone out there have the same issue or a fix?!

Please help!

[Anonymous User]

I’m having same issue that Netflix is not loading, get the black and red screen then bugs out 

[Anonymous User]

Having the very same issue very frustrating have tried factory reset and on another tv but to no avail..hope someone hears of a solution soon !!!

[Anonymous User]

I have the same, Netflix opens then is closed again and I am taken back to my home screen?? tried everything no updates needed and it has a strong internet connection

[Anonymous User]

I am having same problem too. So annoyed!! 😭😭

[Anonymous User]

And me! It’s been like this the last few nights now!

[Anonymous User]

Having exact same problem on two devices today.  Help

[Anonymous User]

I am having exactly the same problem also.  What's te answer?

[Anonymous User]

Yep having same prob for about a week now, driving the whole family nuts now, why hasn't it been fixed yet??

[Anonymous User]

Mine works this morning, maybe they put in a fix overnight?  Didn’t reboot box or anything, just selected App and logged in.

Good luck!

[Anonymous User]

All appears fixed now! I had to update the app and log in again but seems to be working fine. Now... let’s see about that compensation.....