15-01-2019 16:17
Hi everyone,
I got an email with a great offer for Now Broadband for the Super Fibre package for £30/month including line rental and anytime calls but whenever I click the link and try and sign up, I can't seem to get it for that price? The button shows £30 and the anytime calls offer shows but in the side part the breakdown shows £26 for the Super Fibre and £17.99 for the line rental!
I presume either the email is incorrect, or the site itself is incorrect - is there a way to speak to now tv to try and sort this?
Thanks
15-01-2019 16:31
Me too! Same issue but I have email for £18pm with no line rental, delivery charge and free calls... but when I follow link I get line rental as well taking it to £25.99
Will follow this thread in hope of some help 🙂
15-01-2019 16:40
Hi @Anonymous User @Anonymous User
See if nowtv live chat can assist you on this matter (see link below) or alternatively drop them a message on the same link page.
15-01-2019 16:50
Thanks, I tried this but keep getting 'Hmmm – it looks like there’s a connection problem at the moment.' but I'll try it again later!
15-01-2019 16:54
Hi @Anonymous User
Try a different internet browser with the adblocker disabled, if that doesn't work maybe try incognito mode or use a private window on your browser.
If still no luck, post back here and i will send you a PM with the telephone number for the NowTV Broadband Team (unfortunately i am not allowed to give the telephone number out on the public forum ).
26-11-2019 16:54
Hi guys, I’m getting the exact same problem.
The website keeps adding line rental.
could I possibly have the number to phone?
thanks
Mike
26-11-2019 17:07
Cancel that request...
the incognito tip worked a treat.
thanks.