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sailor
Observer

broadband signup payment problem

Hello,  I have tried to sign up to a broadband package but after completing the payment page I get a report saying there's a problem and the transaction doesn't complete.

I hunted around for a contact number and was told there's a technical issue with the website and that i would have to create the account over the phone.  I declined totally, refusing to give even my name.

Does anyone know if the technical issue is a permanent thing? Today's date 2nd May 2024. 1500hrs.

 

 

 

1 REPLY 1
gavs82008
Legend 5
Legend 5

@sailor 

Was this the number you called? Within the ‘How to get in touch’ drop down.

https://help.nowtv.com/get-in-touch/now-broadband-calls/switching-to-now-broadband-or-moving-home

FYI that I do not work for NOW, just a NOW customer trying to help