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Essential planned maintenance: 7/5 - 21/5

Due to essential maintenance Community will be unavailable between 07/5/24 - 21/5/24. Please use the help site during this time.

Broadband

Get advice on performance, set up issues & general troubleshooting for NOW Broadband

Content Issues

For missing episodes, sound issues, subtitles and content availability

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After adds play, now TV freezes

Hi everyone,I’ve been having issues with my now TV. When starting a new episode on a show, the adds will play fine and once the adds have finished, it would just freeze? Tried uninstalling and reinstalling, reset passwords, and switching broadband on...

Charged twice

How do I contact a human at Now TV to discuss a Billing Problem? I have been charged twice!Live Chat is a bit that only gives me certain topics to choose from - this is not helpful. I need a PERSON to look into this.Please can anyone help?

Qw by • Newbie
  • 46 Views
  • 4 replies
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Subscription

I’ve had 2 payments come out my bank and I have not set up an account and now I can’t cancel it as it says I’m in a minimum 6 months contract 

Changing from Sky to NowTV advice

HiI'm cancelling Sky which ends on the 15th due to the costs and looking at moving to NowTV.However when I have tried to order NowTV broadband in advance hoping it it will be a seamless transition it won't let me, as it says I'm already a Sky custome...

Zuzuchi by • Newbie
  • 24 Views
  • 0 replies
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24 MEMBERSHIP SPORTS PASS

24 hours sports pass.... Just over a year ago it  was £9.99 for a 24 hour sports pass..then it increased to £11.99 up until last week .. { 28/4/2024 }............and now it's increased yet again to £14.99ROBBING ######..Talk about profiteering ..I'm ...

Tomp by • Newbie
  • 31 Views
  • 0 replies
  • 1 thanks

Now tv f1 issue

I’m watch f1 on now tv sports and the coverage keeps dropping out and saying an issue has occurred and I have to enter the live stream. Anyone know what’s happening 

Entertainment Membership :

No warning , no email , no Membership letter , half way through F1 campaign , and a £9.99 monthly  Membership fee block,  to access F1 ? More examples of fantastic on line customer service and corporate greed .

Krammed by • Newbie
  • 29 Views
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