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Anonymous User
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Now TV will not pad through LG Tv

My now tv will no longer load through my tv, I have updated software but still no luck, Netflix is working fine so not a network issue.
26 REPLIES 26
SeeMoreDigital
Legend 5
Legend 5

@Anonymous User wrote:

its nov 2015 and this issue is not resolved this is unacceptable and very bad customer sevice ive not been able to usr the service for months. its bad testing before a major release. very bad and im still without the service that i am paying 9.99 for each month. im very unhappy.


With respect, you're over simplifying the issue Gary.

 

There are dozens of models of LG televisions. Each model runs a different build of software according to it's installed memory, cpu, operating system and feature-set. As a further complication, LG now offers several models of television that run using a different 'operating system'.

 

So however angry you are, it's always helpful to offer as much detailed information as you can.

Anonymous User
Not applicable

Is there any update to this issue. It's massively annoying I can't use nowtv.
Anonymous User
Not applicable

Unfortunately no, @Anonymous User 😞

 

I'll chase them again, hopefully I'll get more info about the situation.

 

Very very sorry once again 😞

 

Birgit

NOW TV Team

Anonymous User
Not applicable

same issues on LG lg 55eg960v

Anonymous User
Not applicable

Hi @Anonymous User

 

Very sorry about that 😞

 

Can you also tell us your LG software version?

 

Note, this issue has been raised to our platform team, however we're still collecting data in order to get to the bottom of this.

 

Birgit

NOW TV Team

Anonymous User
Not applicable

I have the same issues as of Thursday when new tv arrived any news

 

 

Anonymous User
Not applicable

Why hasn't this been sorted yet?