@Anonymous User wrote:
its nov 2015 and this issue is not resolved this is unacceptable and very bad customer sevice ive not been able to usr the service for months. its bad testing before a major release. very bad and im still without the service that i am paying 9.99 for each month. im very unhappy.
With respect, you're over simplifying the issue Gary.
There are dozens of models of LG televisions. Each model runs a different build of software according to it's installed memory, cpu, operating system and feature-set. As a further complication, LG now offers several models of television that run using a different 'operating system'.
So however angry you are, it's always helpful to offer as much detailed information as you can.
Hi @Anonymous User
Very sorry about that 😞
Can you also tell us your LG software version?
Note, this issue has been raised to our platform team, however we're still collecting data in order to get to the bottom of this.
NOW TV Team