29-07-2015 21:22
29-07-2015 22:40 - last edited on 30-07-2015 18:49 by Anonymous User
Hi @Anonymous User and welcome to the forum,
Have you tried the LG televisions 'Intialization of App' option?
In the interest in collecting information. What's your LG televisions 'model number' and 'Software Version'?
How is your LG television connected to the internet. Is it via a wired or wireless connection?
Cheers
12-09-2015 19:33
same issue with my LG
lg 55eg960v
01-08-2015 18:11
Hi , same with my lg smart tv ... Are you getting an error code 2003?
02-08-2015 12:24
Hi @Anonymous User
Thanks for getting in touch. Can you make sure you're on the latest firmware. Can you also try a wired connection or reboot your router please. Have you tried watching on any other device?
Let us know how you get on.
Chers
Ranj
NOW TV Team
02-08-2015 18:35
03-08-2015 16:12
Hi @Anonymous User,
Really sorry to hear that this issue is still ongoing.
Sorry for making you jump thorugh hoops but can you tell us your TV model number too and whether you werer able to try the "intiializtion of app" function?
Thanks,
Rich
The NOW TV Team
03-08-2015 21:33
04-08-2015 17:30
Hi @Anonymous User,
Thanks for your reply.
The LG issue is logged with our Technical team and they'll be looking into hopefully resolving this asap.
James
NOW TV Team
11-08-2015 22:34
Has this issue been resolved as I'm still not able to watch Now on my LG TV (which is fully up to date with latest software update)