04-05-2020 16:31
I will be watching now TV on my Xbox and then it just randomly goes to a grey screen and no audio plays and I have to close the app and reopen it. Does anyone else have this issue?
22-05-2021 9:50
I also have the same problem with mac Now player.
22-05-2021 15:15
@Anonymous User a grey screen usually indicates that the system has detected screen recording software.
You may have a program running in the background (could be something as innocent as snipping tool) which needs to be closed.
22-05-2021 12:28
@Anonymous User
Have a look at this link it might be of some help.
https://help.nowtv.com/article/something-went-wrong-error-on-now-player
26-05-2020 24:11
mine plays video for a few secs then goes grey... but i still get audio.