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Consoles

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Updated home screen!

We’ve made a few improvements to our home screen on some devices, so you can get to the shows, movies and sport you love even faster. You can check out our new home screen on these devices:  PC/MacGames consoles (PS3, PS4, Xbox)Smart TVs (see if you ...

Karl-F by Community Manager
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Xbox 360 - Frequently Asked Questions

We've compiled a few of the questions you've asked us about Xbox 360 into this easy topic. UPDATE:  You can't reinstall the NOW TV app on Xbox 360 Please note that you can no longer download the NOW TV app on Xbox 360. So if you've already got NOW TV...

PlayStation 4 - Frequently Asked Questions

We've compiled a few of the questions you've asked us into this handy guide on PS4   How do I create a NOW TV account to begin viewing on PS4?   [video]   How do I access NOW TV on PS4? Click here for a step by step guide to downloading NOW TV on PS4...

Xbox One - Frequently Asked Questions

We've compiled a few of the questions you've asked us about Xbox One into this easy topic.    How do I create a NOW TV account to begin viewing on Xbox One?    [video]   Get NOW TV on Xbox One A quick guide on how to add the NOW TV app to your Xbox O...

Randomly Grey Screening

I will be watching now TV on my Xbox and then it just randomly goes to a grey screen and  no audio plays and I have to close the app and reopen it. Does anyone else have this issue?

Lagging

Never had a problem but this month when watching football on Now tv sky sportsman play station. It keeps freezing every 5 mins. Not the WiFi because when I switch to bt sport on my PlayStation it’s perfect. sort this out now tv. 

Final Straw

Hi Now TV Until your Sky Sports can stream big games via the PlayStation 4 Network without cutting out every 2 minutes or you devise an app usable on Panasonic Smart TVs you have lost this customer. Tonight's game was the final straw. Missed both goa...

Resolved! Adding device

My Xbox device was removed without me doing so and now I can’t add another device until June. I have subscribed to sky sports all year to follow the championship and now will miss the final day. How can I add a device in time for tomorrow? 

Playstation 4 player issues

So I've been using NowTV on my playstation 4 for a few years now and until recently have never had any playback issues.I use NowTV primarily to watch football and F1.Just recently, I have found that a number times in a short space of time, I get the ...

xbox one wont connect via ethanet

when i connect my xbox one via wireless it works fine but wireless speed jumps up and down between 3mbps up to 31mbps. if i connect via ethanet to get a more stable connection its just says can not connect i have tryed changing the IPv4 setting on th...

Technical Issues on Playstation 5

Hi, Is anyone else having issues watching Sports on PlayStation? I was having issues watching on a PlayStation 4, but thought nothing of it. Just put it down to internet connection. This was in London. I've since come back home up north, and while wa...

Resolved! PS5 Media Remote

Is there a way to access the search and options using the official Sony media remote for the PS5? With the controller you press triangle. There is no triangle on the media remote and you don't seem to be able to select it using the directional button...

Signing in on ps4

I have a active pass. Checked my password on another device and downloaded the app for the PS4. When I come to log in on it, it’s saying password is wrong. I have reset and triple checked my login details. 

Now tv keeps buffering ps4

Every 10 minutes (if im lucky) series keep stopping i need to get out and in again. Ive read to try and use wifi instead of cable connection, still does the same. Just now had it all crash aswell. Quite annoying when you pay a lot more than netflix