Do NOT cancel, until you answer these:
Do you want to move to another ISP/service provider at the property , or do you want to cancel all internet services and phone services at that property?
If you are moving from Now to another Service provider - who is it?
The reasons for the questions are that if you cancel and you still want an internet service you can initiate a little nasty little thing called cease and re provide - which means that you will lose internet access for upto 14 days ( or sometimes longer) - you also run the risk of something called "cabinet full" where you will lose access to FTTC speeds and will have to put up with much much slower speeds on ADSL
The standard way to cancel is to just sign up with a new provider when the time comes (March?) if you still want access at the property.
As said there are a lot of ifs and buts, and if you navigate things badly then it can be a painful wait.
1: Do you want to retain/have an internet connection at the same property?
2: If Yes to 1, Who are you planning on moving to and what package ( ie is it openreach based/wimax/Virgin etc)
3: if its due to cost/end of contract, and you are happy with the service from Now, then call them up and try and haggle a better/new deal
