Hi @Anonymous User
Does your NowTV landline phone still work ?
If so, according to this linked article below All calls to our helpline made with your NOW Calls landline are free.
https://help.nowtv.com/article/how-much-does-it-cost-to-call-now-tv
There is a telephone number for NowTV Broadband in this link page below, where i am assuming if you don't have the Anytime Calls Package it is still free based on what NowTV have said in the above linked article.
https://help.nowtv.com/article/how-to-submit-a-broadband-complaint1
