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Anonymous User
Not applicable

‎19-08-2014 21:58

Device Management - Removing Devices

So I have 4 Devices listed and I have tried deleting some old ones to replace with new ones and the pop up appears at the top to say it was removed but they still show below and I cannot add a new device!

 

Annoying!

1 ACCEPTED SOLUTION
Anonymous User
Not applicable

‎20-08-2014 21:53

In response to Anonymous User's comment

Hi Jayjay66,

 

Thanks for your post.

 

Sorry to hear you're having trouble trying to remove and add devices.

 

An email will be sent to you shortly regarding this.

 

Thanks,

Sabrina

NOW TV Team

View solution in original post

414 REPLIES 414
Anonymous User
Not applicable

‎08-10-2014 22:46

Same here ... Help!
0
Anonymous User
Not applicable

‎08-10-2014 22:47

Same here... now tv can be quite glitchy
0
Anonymous User
Not applicable

‎09-10-2014 21:50

Im having the same problem please can u sort this

0
Anonymous User
Not applicable

‎12-10-2014 22:29

Hello, I am also having this issue. Any help would be much appreciated, thank you 🙂

0
Anonymous User
Not applicable

‎15-10-2014 17:32

In response to Anonymous User's comment

Hi @Anonymous User 

 

Thanks for posting.

 

This should now be resolved for you to choose the desired devices you wish to view on.

 

Regards

 

Ranj

NOW TV Team

0
Anonymous User
Not applicable

‎12-10-2014 23:35

Im having this issue too, Im starting to wonder if NOW TV is worth the hassle, there always seems to be something wrong with it

0
Anonymous User
Not applicable

‎13-10-2014 19:48

In response to Anonymous User's comment

I am also having this same problem.  No live chat available or a contact number or even email.

 

craig

0
Anonymous User
Not applicable

‎13-10-2014 20:00

In response to Anonymous User's comment

@Anonymous User Live Chat and email are available right now.
Start at this help page, and at the bottom will be a Contact Us button, from here Live Chat.

Anonymous User
Not applicable

‎14-10-2014 17:29

In response to Anonymous User's comment

im having the same problem why dont you post solution on here

0
Anonymous User
Not applicable

‎14-10-2014 17:36

In response to Anonymous User's comment

@Anonymous User because the solution is for a NowTV member of staff to use the backend to remove them. If you follow my post above you could get Live Chat to sort this for you now.

0