Device Management - Removing Devices

[Anonymous User]

So I have 4 Devices listed and I have tried deleting some old ones to replace with new ones and the pop up appears at the top to say it was removed but they still show below and I cannot add a new device!

Annoying!

[Anonymous User]

Tell me how to remove devices

[Anonymous User]

@Anonymous User for me (Chrome 38, Win 7 64 bit) I had no problems via the My Account screen, however clearly there is a bug for others as we are on page 11.

As above if you can't do it yourself, you need to speak to an agent who can do it for you.

[Anonymous User]

How do I delete it

[Karl-F]

Hi @Anonymous User , 

Thanks for getting in touch. 

I'm sorry for any inconvenience this has caused. 

We have sent you an email regarding this. 

Thanks, 

Karl

NOW TV Team

[Anonymous User]

Hi i'm having problems removing devices on both your app and website, i need to remove some of my devices so i can add a new one but every time i remove them it confirms them being removed but they stay there even after i refresh the

[Karl-F]

Hi @Anonymous User , 

Thanks for getting in touch, I'm sorry for any inconvenience this has caused. 

I have sent you an email regarding this. 

Thanks, 

Karl 

NOW TV Team

[Anonymous User]

I'm have the same issues, whenever I remove a device it says successfully removed but it's still on the list, and I can't add another device.
Please help as I want to setup a new tv.
So annoying!!

[Anonymous User]

Eaxtly same problem dad was looking forward to use new tablet tonight. Please help

[Anonymous User]

Hi Guys,

Thanks for getting in touch with your queries, sorry to hear that you're having issues with your devices.

As this is an account related query, I am going to send you all individual emails regarding a solution.

We hope that this helps.

Regards,

Michael

NOW TV Team

[Anonymous User]

cant delete my devices could you please help

its the ps3 one i need gone thanks