cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted
Elite 2

Re: Device Management - Removing Devices

Hi @stephencupit 

 

I have sent you an email regarding this.

 

Hope that helps.

 

Kindest regards,

 

Rich

The NOW TV Team

This post has been archived

This post has been kept only for reference, it may contain out-of-date or inaccurate infomation.

0 Thanks
Highlighted
Advocate

Re: Device Management - Removing Devices

same prob here,tried to remove two devices.say's removed still showing

any help would be apreciated

 

This post has been archived

This post has been kept only for reference, it may contain out-of-date or inaccurate infomation.

0 Thanks
Highlighted
NOW TV Team (Retired)

Re: Device Management - Removing Devices

Hi @fatboy250 

 

Thanks for getting in touch.

 

You should now be able to add and remove your devices with no problem.

 

Thanks,

Sabrina

NOW TV Team

This post has been archived

This post has been kept only for reference, it may contain out-of-date or inaccurate infomation.

0 Thanks
Highlighted
Advocate

Re: Device Management - Removing Devices


@Jayjay66 wrote:

So I have 4 Devices listed and I have tried deleting some old ones to replace with new ones and the pop up appears at the top to say it was removed but they still show below and I cannot add a new device!

 

Annoying!


Im having the same problems and need nowtv to help me get rid of devices,  need help

jammin47

This post has been archived

This post has been kept only for reference, it may contain out-of-date or inaccurate infomation.

0 Thanks
Highlighted
NOW TV Team (Retired)

Re: Device Management - Removing Devices

Hi @jammin47 

 

I will send you an e-mail very shortly.

 

Please keep an eye out on your e-mail account.

 

Thanks

Ranj

NOW TV Team

This post has been archived

This post has been kept only for reference, it may contain out-of-date or inaccurate infomation.

0 Thanks
Highlighted
Advocate

Re: Device Management - Removing Devices

I too am having the same issue. Says it has removed yet still listed and cannot add new device. Please fix

This post has been archived

This post has been kept only for reference, it may contain out-of-date or inaccurate infomation.

0 Thanks
Highlighted
Scholar

Re: Device Management - Removing Devices

Im also having trouble removing devises.. Ive managed to remove 1 but 1 other that im trying to remove keeps on saying its removed but its still there...Ive been trting for over 2 months now & its still saying Devise Removed but it isnt... Could you send me the details on how to remove it perminantly as its getting a little annoying ....

Thanks John...

This post has been archived

This post has been kept only for reference, it may contain out-of-date or inaccurate infomation.

0 Thanks
Highlighted
NOW TV Team
NOW TV Team

Re: Device Management - Removing Devices

Hi @Danbav and @JackOvalot 

 

Thanks for your posts.

 

We have reset your devices and you should now be able to continue viewing NOW TV.

 

Please note that you can only make one change to your registered devices every calendar month.

 

Thanks,

Steve

NOW TV Team 

This post has been archived

This post has been kept only for reference, it may contain out-of-date or inaccurate infomation.

0 Thanks
Highlighted
Scholar

Re: Device Management - Removing Devices

Thanks for the fast response.. Everything is now working great again..

This post has been archived

This post has been kept only for reference, it may contain out-of-date or inaccurate infomation.

0 Thanks
Highlighted
Observer

Re: Device Management - Removing Devices

I'm having the same problem with my devices

This post has been archived

This post has been kept only for reference, it may contain out-of-date or inaccurate infomation.

0 Thanks