So I have 4 Devices listed and I have tried deleting some old ones to replace with new ones and the pop up appears at the top to say it was removed but they still show below and I cannot add a new device!
Annoying!
Solved! Go to Solution.
Hi Jayjay66,
Thanks for your post.
Sorry to hear you're having trouble trying to remove and add devices.
An email will be sent to you shortly regarding this.
Thanks,
Sabrina
NOW TV Team
Hi @Anonymous User,
If you need this doing quickly, I suggest that you contact a NOW TV representative via the forums 'Live Chat' facility and explain your requirements to them instead of requesting them...
The easiest way of accessing 'Live Chat' is by using a Windows or Mac computer, along with various many makes and models of mobile phones and tablets (provided their screen resolution is high enough). Here's what you need to do: -
Cheers
@Anonymous User
This guide help article will explain how to manage your devices.
https://help.nowtv.com/article/managing-my-devices
If you have the maximum four devices already allocated to your account and have made the one device change per a calendar month, then your only option is to contact live chat and explain to them the circumstances why you need to remove and add an additional device this month.
Hopefully live chat will be able to assist you further.
Here's a link to live chat.
https://help.nowtv.com/contact-us/managing-my-devices
@Anonymous User
Hey Jack
So you zapped all your devices off your account, simply contact help chat on the following URL:
https://help.nowtv.com/get-in-touch
They should be able to help you out.
UK Bob