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Account & Billing

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NOW Account Help and Information

  How do I create a NOW Account? If you're new to NOW you'll need to create an account in order to access all of our great content. Follow these simple steps to sign up.   How do I use My Account? We've changed the way My Account looks. See this link...

Karl-F by • Community Manager
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GDPR News and Info - 25th May 2018

Hi All,   As you may be aware GDPR comes into effect on the 25th May. For more information on what GDPR means for you as a customer of NOW TV please take a look at our help article here: https://help.nowtv.com/article/gdpr-and-now-tv   If you have a ...

Karl-F by • Community Manager
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Hi

hi now tv what payment  for now tv be I got if free  so u am not happy with you  and I don't want it now so got 3 day to get rid if me account  we move or I will be taking it all the way as it is no good  for the mouny   

Cancelled pass, payment has been taken anyway

I cancelled my pass on the 15th March before it expired on the 20th of March, fully went through the process to the message that it has been cancelled, yet payment has still been taken. I applied a two month voucher yesterday, the 21st, which I purch...

I can't log in on PS4 after changing password.

I changed my password earlier after forgetting my old one. Took several attempts until it let me log back in on my phone (still doesn't recognise me half the time). I still can't log in on the PS4, I'm getting "sorry we did not recognise either your ...

Device limit

Hi can you help I’ve got a new tv and new phone and recently updated my account with the new device, but now I cannot use now tv on my new telly (why I brought it) because you won’t let me change 2 device in one month.  Pleade please help!! thanksthe...

Refund

I’m being charged for a week sports pass I did not request, did not want and will never use. How can I get a refund?

Payment away to come out today

Hi , i can’t find how to get to live help ?? I have a payment due today , it should be £1 as i took out a 2 month offer , but when i go into my account it says payment for today will be £9.99 . Payment has not been taken yet but i don’t have £9.99 in...

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