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Mentor

Re: Payments - Direct Debit help

please replace the email address for customer service

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Advocate

Re: Payments - Direct Debit help

How can i change the day the direct debit comes out my bank please?

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Advocate

Re: Payments - Direct Debit help

I get cashback from Santander if I pay by Direct Debit.  I cannot see this as being a payment option.

Any suggestions welcomed!

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Legend 5
Legend 5

Re: Payments - Direct Debit help

@dnywra46 

 

NowTV don’t do Direct Debits.

 

For a service such as they offer, I don’t think they would wish to adhere to the arrangements behind Direct Debits, such as customers being able to dispute them, and reverse them, at will.


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Newbie

Re: Payments - Direct Debit help

Please help I can’t stop the payments coming out of my account, I’ve cancelled months ago and can’t get hold of anyone to speak to and can’t cancel as not a direct debit- absolute nightmare money grabbing company that I will tell everyone to avoid!!!! 
please advise if you’ve had any luck. 

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Legend 5
Legend 5

Re: Payments - Direct Debit help

@Ejez 

 

Write to customerservices @ NowTV.com (removing the spaces in the email address as it needs to be presented here) detailing your problem, your account number, the debit card number in question, etc.


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