While changing a device on my account I see in the small print that it says from 31 July I will only be able to watch on one device at a time instead of 2. Why is this changing? To be only able to watch 1 device at a time makes Now TV not worth the price. Has anyone else seen this?
Typical Sky being robbing barrrrstads. Probably preparing for their contract with HBO coming to an end. Once that’s gone, Sky and now tv will be pretty useless. Two devices for the price was stingy anyway compared to Prime / Disney+. They’re digging their own grave here!
I started watching NOW TV when SKYGO and its Mobile TV app stopped in June. I subscribed to a Sports Month offer of £20 for one month of Sky Sports so that I could watch the Golf, Cricket, and Grand Prix season, I was very pleased because the previous Sky app wouldn't run on my PC or let me stream to my TV. Now TV was brilliant, I could watch it on TV or my PC while I kept in touch while in the kitchen or bathroom by streaming to my iPhone. I realise that this was an offer and accepted that the next month would cost me £33.99 which I still considered reasonable value.
However, today when I went to do the same, that is streaming on my TV while listening on my iPhone while busy in the kitchen and going back to watch the TV if I heard anything interesting happening, but NO, despite having to pay an extra £14, I have had my payment for July taken, I didn't see the Small Print and find that I can only stream on one device and it's not even the 31st yet. Definitely not such a good deal now! It's not streaming to a houseful, I'm an OAP in a single household and not very happy about paying quite a bit more for less service!!
If you want to stream on more than 1 device then your best to take out Boost.
Until mid July the streams was available for 2 but then reduced as a bid to increase the use of Boost.
Don’t you mean our bags, or are you another of those people who can follow two streams at once? 😛
I’m sure someone at Now Towers has a spreadsheet where you can dial in projected prices for each service, with assumptions you can (hopefully) tweak about how the projected audience revenue, and the ad revenue, will move up or down as you set those prices.
Me, I would have kept the Boost at £3 when I dropped the simultaneous streams to 1, and deferred putting it up to £5 until three or four months had elapsed.
If you want to boil the frog, you have to do it s-l-o-w-l-y.
But I think the £5 is to do with the value proposition for advertisers. Now’s space sellers have to explain (or if they keep quiet about it, deal with savvy media buyers who raise the point) that ads will be seen only by the people who are too cheap, or too poor, to buy a Boost. And only one person per account will be watching the ads at any given moment. And what sort of a demographic is that to offer advertisers?
So the Boost went up to £5 to at least raise the bar a bit there.
At which point, Now should have kept the simultaneous limit at 2, potentially doubling the ad viewing opportunities alongside the better quality demographic to offer advertisers, of all the people who would have paid over £3 for Boost, but wouldn’t go as far as £5.
And deferred letting both members and advertisers down with a bump by holding off cutting the simultaneous limit down to 1 for a few more months.
But Now did both at once; it will be interesting to see if that plays out for them according to their predictions.
Not that we will ever know directly of course; but we may be able to glean something from any further tariff changes that come along, both short and long term.
So, let me get this straight. I've taken out the following packages:
Sports offer: March until December
Cinema offer: April until October
I'm locked into those packages, and the 2 streaming devices was a FEATURE I BOUGHT IT FOR (for sport at least), and half way through, the product changes? Unacceptable. Oh, I'm sure there's some small print somewhere that allows them to pull something like this, but this is not what I signed up for.
I'm a little angry at the moment so it's hard to be somewhat diplomatic. I'm not paying for Boost. What are the other options? Can I cancel and get a refund for the time remaining? That would be a bit overdramatic...but like I said, not too pleased.
Unless you bulk paid for 6 months in one go your not tied in at all.
All that would happen is if you cancel your memberships you would lose the offer if you decided to restart at some point.
Whilst I don’t agree with the move, the only way to keep the multiple streams and without 3rd party adverts is to get boost plain and simple. That being said I went to “cancel” boost and was offered £1 a month for 3 months.
Aye, you are correct. This is what happens when you try to write an angry post after NowTV throws a curveball and then a Ferrari slides into a wall during quali.
Correct, I can cancel and "lose the offer". And I've done just that for the cinema package. It's a little out of spite but gives me the budget for boost should I need it, but again, out of spite and principle, I think I'll avoid it if I can.
I hate being so negative, but if the "Sports offer" is 22+ quid a month, I feel like I have to complain if it's not up to scratch.
Have a nosy at the post from me directly up from yours.
Very annoyingly they dropped the stream number on the 19th July to 1. And the only way around it is to get boost.
This is really poor. When NOW TV was a fairly new thing, it was £6 a month (for the basic entertainment pack) and you could watch on two devices simultaneously. Now, it's £10 for one. Sky's calculation of course is that more people that need two streams will swallow the extra £5 than will just cancel completely and go elsewhere. Me, I was going to get a monthly sports subs, but as I won't be able to watch it when my wife's watching something else there basically isn't any point. No way am I paying an extra £5 for what should be (and USED to be!) part of the service anyway. Really disappointing. I wish I could say I was surprised, but at the end of the day it's all about the £s.
@Anonymous User Don't forget the added advertisements as well so it wasn't just cutting the number of streams (lost over £30 a month from me) - Funny that IMBDtv has now launched as an ad funded service while NOW adds ads, increases the price and reduces the service
It needs a little thought to avoid logging between the accounts all the time, but if you want to watch Sports while your wife is watching something else, then this implies that you have at least two devices to watch on.
And in this case, there is no downside in you having a whole separate account for your Sports membership; the limitation is one user of any given account at a time, so just put your Spirts on a separate account, and then you can both watch at once, for exactly the same price as 2 memberships on a single account.
I had no warning about the loss of ability to stream on two screens then once I took out Boost I got no notice of the rise to £5 a month.
Now all the Discovery channels have gone as well as Fox and paying £14.99 a month for a lot less channels then we used to have you wonder if it is worth it anymore.
FOX was owned by Disney and it makes sense for them to close the channel and put its content on Disney+.
Discovery wanted to promote Discovery+, made sense for the channel to be pulled.
Both decisions absolutely nothing to do with Sky/NOW.
As for the reduction in streams, this was promoted within the Banner on your account page up til the changes took place.
The decisions themselves may have been nothing to do with Sky/Now, but the consequences of those decisions, which is that the services offered by Sky/Now have been reduced, thus in turn reducing the value of their offerings, has everything to do with Sky/Now.
The golden age of streaming, when three affordable subscriptions could get you everything there was to have, has lasted but a couple of years at most; and now we have to cherry-pick from the plethora of subscriptions on offer, Now must look to their laurels if they are to remain among the cherry-picked.