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JimMidds
Mentor

Losing watch on 2 device's at same time?

While changing a device on my account I see in the small print that it says from 31 July I will only be able to watch on one device at a time instead of 2. Why is this changing? To be only able to watch 1 device at a time makes Now TV not worth the price. Has anyone else seen this? 

65 Replies
gavs82008
Legend 5
Legend 5

Re: Losing watch on 2 device's at same time?

@JimMidds 

Have a nosy at this link, will confirm that streams are going down to 1, if you want more than 1 stream then you need to purchase Boost. 

 

https://help.nowtv.com/article/we-are-making-some-changes

You'll no longer be limited to 3 device swaps per month

 
 

From 15 July, we're removing the limit of 3 device swaps per month. Instead, your device list will update on a rolling basis. So if you've got 6 devices registered on your account and you start streaming on a new one, the device with the oldest 'last used' date and no downloads on it will automatically be removed for you to free up a device slot.

 
 

As part of this change, you'll no longer be able to rename or manually remove devices in My Account.   

 

 
 

Members without Boost will have single-stream viewing

 
 

From 15 July, if you don't have Boost you'll only be able to stream on 1 device at a time (previously, you could stream on 2 devices simultaneously). 

 
 

If you want the option to stream on multiple devices at once, you can add Boost to your account. With Boost, you can watch on up to 3 devices at the same time – and of course, you'll also be able to enjoy the other benefits of ad-free viewing and Full HD and 5.1 Surround Sound on selected content and devices. Find out more about Boost

FYI that I do not work for NOW, just a NOW customer trying to help
NTVterrible
Advocate

Re: Losing watch on 2 device's at same time?

Nowtv are stopping multiple devised simultaneously what a bunch of conning bar stewards, I will not be paying for boost. I’m cancelling all monthly passes.  I've emailed them after agreeing F1 for the season on multiple devised then now want to charge extra/change the agreement. Leave before you get ripped off !!

Saint1976
Elite 2

Re: Losing watch on 2 device's at same time?

@NTVterrible all services are heading that way. Netflix have recently announced they will be preventing account sharing and/or multiple streaming. 

 

The difference here though is Now aren't removing the ability to share an account, or insisting you pay for multiple accounts, just that you pay a little extra for the privilege of using multiple devices simultaneously.

starman73
Expert 3

Re: Losing watch on 2 device's at same time?

Now aren't removing the ability to share an account, or insisting you pay for multiple accounts, just that you pay a little extra for the privilege of using multiple devices simultaneously.

 

It’s a daft policy.  If I pay for Sports, Cinema & Entertainment and have them on the same account I would have to pay another £5 so my wife or daughter could watch something else when I am watching the football in the SAME house.  Disney + and Prime have no such restriction.  I could understand no more than one stream per membership but not per account.

 

So I will set up three accounts, have one membership on each and get three streams anyway.  I will have sports on the now stick and the others on other devices like fire sticks, iPads, laptops etc.

 

Note - Prime won’t let you watch the same movie on 2 devices at the same time, but has no such restrictions on live sports streams.

 

 

starman73
Expert 3

Re: Losing watch on 2 device's at same time?

Disney + - Up to four screens can stream simultaneously on one account - £7.99/month or £59/annum for me as I took annual sub just before Star was added - Movies + TV shows

 

Netflix Premium - Up to four screens can stream simultaneously on one account - £13.99/month -Movies + TV shows 

 

Amazon PrimeVideo - Up to four screens can stream simultaneously on one account - £7.99/month or £79/annum - Sports + Movies + TV shows

 

Now - one screen can stream on one account - £54/month. (Sports + Cinema + Entertainment) - 3 screens - £59/month. 🤣

 

Kidneythiefs
Mentor

Re: Losing watch on 2 device's at same time?

makes no faking sense, just money grabbing, typical sky. 

stvlsc
Advocate

Re: Losing watch on 2 device's at same time?

Currently get entertainment free through phone contract who have just also added boost free too. Cinema is £5.99 a month & sports is £20 a month through special offers on now. Certainly won't pay £59 a month for it! 

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Austin278
Advocate

Re: Losing watch on 2 device's at same time?

Yeah , im going to be calling time on now tv.  
So you can only watch on one device and now your going to make us watch ads too ?

But that's alright as they are giving you free kids cartoons (which i don't watch given that i don't have kids and Im in my 40s.

 

I think i will give disney+ and netflix a try instead of NOW tv.  


Oh and this new colour scheme is also very depressing and not easy on the eye.

 

 

gavs82008
Legend 5
Legend 5

Re: Losing watch on 2 device's at same time?

@Austin278 

You will have 3 streams and no third party adverts if you take out Boost.

FYI that I do not work for NOW, just a NOW customer trying to help
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