17-06-2019 19:29
I recently sold my old now tv box at a car boot. However someone has now started a free month entertainment trial, not me. I now just want to cancel my whole account. PLEASE HELP!!!!!!!!!
Solved! Go to Solution.
17-06-2019 19:39
Hi @Anonymous User
Sounds to me that when you sold the NowTV Box at the Car Boot Sale you didn't factory reset the box to remove all your sensitive account details, hence the reason the person who bought the box is using your account where it looks like that they have bought a pass on it.
I would suggest speaking to live chat on what course of action needs to be done to rectify this.
Link here to live chat.
09-02-2024 11:39
@Anonymous User its not rocket science i just want to cancel it i dont want a badge
09-02-2024 12:58
You've replied to a very old thread. Also staff don't come on to sort out account issues. See this link.
https://community.nowtv.com/t5/help/faqpage/title/what-is-community-for
What you mean you no longer use NOW? You do know they offer TV streaming and broadband? Which are handled VERY differently.
Which one is it?