20-11-2012 21:35
Hi,
How can I remove all my details from the NowTV website. It states that my account will be reactivated I watch another movie. I don't want this option. I want all my details (credit card, address, email etc) deleted after the trial has ended.
Thanks
22-06-2015 18:38
22-06-2015 18:44
Did you follow the link? try this
14-09-2015 13:31
14-09-2015 13:42
@Anonymous User wrote:
Hi how do I cancel and stop money bein taken out my bank wen it's been put back in the box
Hi @Anonymous User
To cancel any active passes you have in order to prevent any more money being taken from your account. See the information below.
To cancel now TV you need to login to your now TV account on a PC (Desktop or laptop PC and Mac) and go to your my account page. From there. Click the cancel pass button on the appropriate pass and follow the dialogues that appear. Once you have finished the cancellation process go back to your my account page and you will see a confirmation confirming that your pass has been cancelled and you will no longer be charged(Remember each pass type needs to be cancelled separately.)
If you need further assistance click here. Then scroll down to the bottom of the page. Click "contact us" and then click "live chat"
Hope that helps
17-09-2015 16:32
Hi,
I need to delete my account with card details.
Please advice me with required steps.
17-09-2015 16:41
@Anonymous User Welcome to forums
Unfortunately account matters can't be handled in open forum
You can cancel your passes by going to My Account - above top right
You can also go to LIVE CHAT where staff member will help
http://help.nowtv.com/article/How-to-cancel-NOW-TV and click Contact Us - blue box bottom left
09-10-2015 13:17
i had tryed everything that people say but i can't manage to cancel my now tv account please can someone help me!!!
12-10-2015 12:34
Hi @Anonymous User
Thanks for posting, I can help with this. I will need to send you an e-mail as this is account related. Sorry to hear it's been a struggle. Keep an eye out on your inbox.
Cheers
Ranj
NOW TV Team
29-10-2015 11:25
Hi I want to delete my account fully including all my details as I have already deleted my passes pls email me as soon as possible
@Anonymous User wrote:Hi,
How can I remove all my details from the NowTV website. It states that my account will be reactivated I watch another movie. I don't want this option. I want all my details (credit card, address, email etc) deleted after the trial has ended.
Thanks
29-10-2015 11:28
Hi I also want all my personal details deleted as I have already cancelled my passes. I want to fully deactivate my account. Pls email me ASAP