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Anonymous User
Not applicable

How can I close my account and remove my details? I don't want my details to be stored after trial

Hi,

How can I remove all my details from the NowTV website. It states that my account will be reactivated I watch another movie. I don't want this option. I want all my details (credit card, address, email etc) deleted after the trial has ended.

 

Thanks

1,571 REPLIES 1,571
RoyB
Legend

@samsamm777 

https://community.nowtv.com/t5/Account-Billing/How-can-I-close-my-account-and-remove-my-details-I-do...

Set a Payment PIN on your account so that no-one but you can buy memberships on it.
Check your bank accounts monthly for any other unexpected payments to Now.
That way you can at least nip them in the bud, while you and Now figure out whose fault they are.
gavs82008
Legend 5
Legend 5

@samsamm777 

By not posting on a thead that has barely been used in the last few years. Contact staff directly, by emailing support.

customer services @ now tv . com (ensure no spaces)

FYI that I do not work for NOW, just a NOW customer trying to help