20-11-2012 21:35
Hi,
How can I remove all my details from the NowTV website. It states that my account will be reactivated I watch another movie. I don't want this option. I want all my details (credit card, address, email etc) deleted after the trial has ended.
Thanks
31-05-2019 9:56
@Anonymous User @Anonymous User @Anonymous User
Asking on here is not likely to be effective.
Here’s what you need to do:-
https://community.nowtv.com/t5/Off-Topic-Chat/Leaving/m-p/497911/highlight/true#M14310
31-05-2019 9:58
31-05-2019 10:56
@Anonymous User
What did the Information Commissioner say?
28-06-2019 12:09
28-06-2019 18:29 - edited 28-06-2019 18:32
@Anonymous User
Hi Lauren
Just follow the instructions in @RoyB post, as shown here:
https://community.nowtv.com/t5/Off-Topic-Chat/Leaving/m-p/497911/highlight/true#M14310
UK Bob
01-07-2019 9:07
06-07-2019 10:38
06-07-2019 14:51 - edited 06-07-2019 14:52
@Anonymous User
On three Accounts you never set up?
Or maybe on three Passes on just one account, though this would be just as bad.
You need to contact Live Chat, the only people who will know what the three Accounts/Passes are, where they are in use, if they are in use, and will be able to remove the details for you.
And in the even that you find there has been fraudulent misuse, rather than an honest mistake somewhere down the line, may be able to give you the details you will need to go to the police with, or at least to go to your bank with, if your bank details have been compromised.
Get in Touch (all the options, and the best place to start):-
https://help.nowtv.com/gb/get-in-touch/
On a screen with big buttons all around, you may find the link you need is under a tiny green arrow, so be vigilant.
Live Chat and Send Us a Message:-
https://help.nowtv.com/contact-us/managing-my-devices
On Live Chat, when you can get onto it, keep your answers short, sweet and prompt, or it will time out on you.
If the person you are talking to doesn’t seem able to understand your issue, ask to be escalated to the next level of help.
29-07-2019 16:23
Hi i want to delete my account. please help me do it or do it for me because i accidentally subscribed and i cant get out. thanks
29-07-2019 23:24
Hi @Anonymous User
You can’t do it for yourself, and the Community can’t deal with Account issues, though we can point you in the right direction:-
Follow these instructions
https://community.nowtv.com/t5/Off-Topic-Chat/Leaving/m-p/497911/highlight/true#M14310
Please ‘Accept Answer’ now, if you are so inclined, as you won’t be able to come back and do it later