20-11-2012 21:35
Hi,
How can I remove all my details from the NowTV website. It states that my account will be reactivated I watch another movie. I don't want this option. I want all my details (credit card, address, email etc) deleted after the trial has ended.
Thanks
01-12-2017 17:20
21-12-2017 8:10
NOW TV have disclosed my details to a third party, who have used them to purchase an Entertainment pass. I sent a message, to which the reply (from Rajeeb) was worse than useless; he simply repeated what I'd said in my message.
I've asked for my account to be closed and my payment details to be removed from their system but surprisingly enough they haven't replied.
I am asking again; please terminate my account and remove my payment details from your system as you clearly can't be trusted with them
Case ref : 02778884
21-12-2017 11:45
@Anonymous User wrote:
NOW TV have disclosed my details to a third party, who have used them to purchase an Entertainment pass. I sent a message, to which the reply (from Rajeeb) was worse than useless; he simply repeated what I'd said in my message.
I've asked for my account to be closed and my payment details to be removed from their system but surprisingly enough they haven't replied.
I am asking again; please terminate my account and remove my payment details from your system as you clearly can't be trusted with them
Case ref : 02778884
@Anonymous User
Hi Peter, i will now reply back to your current email with full confirmation of cancellation, sorry about the inconvenience you have recieved regarding this.
21-12-2017 21:48
@Anonymous User wrote:@Anonymous User
Hi Peter, i will now reply back to your current email with full confirmation of cancellation, sorry about the inconvenience you have recieved regarding this.
Thanks for your reply and subsequent email, but despite your claim that my account has been closed completely it hasn't, and you clearly still have my payment details stored. As I have reminded you in my email reply, you have a legal obligation to remove payment details when requested to do so.
For a fourth time, please close my account completely and remove my payment details from your system.
Thanks
Peter
04-01-2018 6:43
06-02-2018 12:37
I work in ecommerce, and agreed, it's illegal not to remove card details if asked
04-01-2018 6:49
04-01-2018 12:45
i would like my account and all payment methods deleted
ken
11-01-2018 10:36
I would also like this OLD account removing from NowTV. This account is no longer used and I do not want my credit card details to be retained by NowTV.
Unfortunately, your retention policy does not seems to be working otherwise this account would have been deleted by now!
13-01-2018 18:07