20-11-2012 21:35
Hi,
How can I remove all my details from the NowTV website. It states that my account will be reactivated I watch another movie. I don't want this option. I want all my details (credit card, address, email etc) deleted after the trial has ended.
Thanks
31-08-2017 13:38
31-08-2017 15:34
Hi @Anonymous User,
What type of device are you using to access your NOW TV account and cancel your subscriptions?
Cheers
21-09-2017 10:28
Is it possible to have my card details removed from my account? Thanks.
21-09-2017 14:42
Hi and welcome to the forum @Anonymous User,
If you no longer wish to have a NOW TV account and have your card details removed, for security reasons, all issues related to your NOW TV 'account' are subject to the Data Protection Act and can't be discussed on the open forum, which means you'll need to contact a NOW TV representative to resolve your issue.
You can contact a NOW TV representative via the forums 'Live Chat' facility or 'Send us a message' facility by using a Windows or Mac computer, not a mobile device, as their web browsers might not be sophisticated enough to display 'pop-up' windows (ie: windows within windows). Also, Mac or IOS device users will require JavaScript support enabled in their Safari internet browsers. Here's what you need to do: -
Cheers
26-09-2017 19:39
Hey NOWTV please cancel my account as I dont want to continue after the trial
cheers
26-09-2017 19:43
Hi and welcome to the forum @Anonymous User,
Ultimately, it is the responsibility of the NOW TV subscriber to manage their NOW TV account (or accounts if you have them) and subscriptions!
The official way to cancel your NOW TV subscriptions is via your NOW TV account.
It's recommended that you use a Windows or Mac computer, not a mobile device, as their web browsers might not sophisticated enough to display 'pop-up' windows (ie: windows within windows). Also, Mac or IOS device users will require JavaScript support enabled in their Safari internet browsers. Here's what you need to do: -
After the above mentioned 'cancellation' process has been completed in full, you will receive a confirmation email from NOW TV - Which you should keep for future reference.
Cheers
29-09-2017 11:09
Hi i would like to just delete my credit card detils please. i couldnt see where i could do this.
With THANKS
29-09-2017 11:24
Hi and welcome to the forum @Anonymous User,
For security reasons, all issues related to your NOW TV 'account' including, NOW TV account removal/card details removal are subject to the Data Protection Act and can't be discussed here on the open forum, which means it's more appropriate for you to directly contact a NOW TV representative rather than asking one of them (or somebody who may be posing as one of them) to contact you via the forum!
You'll find it easier to contact a NOW TV representative via the forums 'Live Chat' facility or 'Send us a message' facility by using a Windows or Mac computer, not a mobile device, as their web browsers might not be sophisticated enough to display 'pop-up' windows (ie: windows within windows). Also, Mac or IOS device users will require JavaScript support enabled in their Safari internet browsers. Here's what you need to do: -
Sufficed to say, when your card details are removed you will no longer be able to access any NOW TV subscription services. Even if you have voucher passes.
Cheers
01-10-2017 16:26
01-10-2017 16:27
Hi and welcome to the forum @Anonymous User,
For security reasons, all issues related to your NOW TV 'account' including, NOW TV account removal/card details removal are subject to the Data Protection Act and can't be discussed here on the open forum, which means it's more appropriate for you to directly contact a NOW TV representative rather than asking one of them (or somebody who may be posing as one of them) to contact you via the forum!
You'll find it easier to contact a NOW TV representative via the forums 'Live Chat' facility or 'Send us a message' facility by using a Windows or Mac computer, not a mobile device, as their web browsers might not be sophisticated enough to display 'pop-up' windows (ie: windows within windows). Also, Mac or IOS device users will require JavaScript support enabled in their Safari internet browsers. Here's what you need to do: -
Sufficed to say, when your card details are removed you will no longer be able to access any NOW TV subscription services. Even if you have voucher passes.
Cheers