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Ihor1957
Advocate

How to make a manual payment in My Account

A few days ago I lost my credit card. As a result yesterday I received your e-mail that my payment for january is now overdue.
Last night I went to My Account and entered payment details of my new card.
Unfortunately, I couldn't find the option to make a manual payment in My Account.
How to avoid any misunderstandings and let me know what I need to do next.

Thanks

1 REPLY 1
gavs82008
Legend 5
Legend 5

@Ihor1957 

See this link which will tell you why using the words 'You and your' in the post is pointless.
https://community.nowtv.com/t5/help/faqpage/title/what-is-community-for

Can I assume this is what you're talking about?
https://help.nowtv.com/article/common-broadband-payment-issues

Have you tried another browser or deleting the cookies and data?

FYI that I do not work for NOW, just a NOW customer trying to help